diff --git a/core/src/components/select_ticket.rs b/core/src/components/select_ticket.rs
index da15709..f15544f 100644
--- a/core/src/components/select_ticket.rs
+++ b/core/src/components/select_ticket.rs
@@ -81,7 +81,13 @@ impl Component for TicketSelection {
                     }
                     result
                 }
-                KeyCode::Enter | KeyCode::Esc => Some(Action::SetMode(Mode::ScanDisks)),
+                KeyCode::Enter => Some(Action::SetMode(Mode::ScanDisks)),
+                KeyCode::Esc => {
+                    if let Ok(mut osticket) = self.osticket_arc.lock() {
+                        osticket.disable();
+                    }
+                    Some(Action::NextScreen)
+                }
                 _ => None,
             },
             Some(Event::Mouse(_)) => None,
diff --git a/core/src/osticket.rs b/core/src/osticket.rs
index 97666d8..1ea9111 100644
--- a/core/src/osticket.rs
+++ b/core/src/osticket.rs
@@ -27,6 +27,7 @@ pub enum ReportType {
 #[derive(Debug, Default)]
 pub struct OsTicket {
     pub connected: bool,
+    pub disabled: bool,
     pub server_url: String,
     pub report: Vec<String>,
     pub tech_note: String,
@@ -37,22 +38,36 @@ impl OsTicket {
     pub fn new(ost_server: &str) -> Self {
         Self {
             connected: false,
+            disabled: false,
             server_url: ost_server.to_string(),
             ..Default::default()
         }
     }
 
-    pub fn set_db_pool(&mut self, pool: Option<Pool<MySql>>) {
-        self.ticket.pool = pool;
-        if self.ticket.pool.is_some() {
-            self.connected = true
-        }
+    pub fn disable(&mut self) {
+        self.connected = false;
+        self.disabled = true;
     }
 
     pub fn get_report(&self) -> String {
         self.report.join("\n")
     }
 
+    pub fn set_db_pool(&mut self, pool: Option<Pool<MySql>>) {
+        if self.disabled {
+            return;
+        }
+        match pool {
+            Some(pool) => {
+                self.connected = true;
+                self.ticket.pool = Some(pool);
+            }
+            None => {
+                self.disable();
+            }
+        }
+    }
+
     pub fn update_report(&mut self, disk: &Disk, report_type: ReportType) {
         // Header
         if self.report.is_empty() {
diff --git a/deja_vu/src/app.rs b/deja_vu/src/app.rs
index 44d27d4..0eeae9e 100644
--- a/deja_vu/src/app.rs
+++ b/deja_vu/src/app.rs
@@ -71,7 +71,6 @@ pub struct App {
     should_suspend: bool,
     tick_rate: f64,
     // osTicket
-    connected: bool,
     osticket_arc: Arc<Mutex<OsTicket>>,
     // App
     cur_mode: Mode,
@@ -109,7 +108,6 @@ impl App {
             should_suspend: false,
             tick_rate,
             // osTicket
-            connected: false,
             osticket_arc,
             // App
             state: State::new(disk_list_arc),
@@ -405,13 +403,6 @@ impl App {
                     if let Some(task) = self.tasks.poll()? {
                         self.handle_task(&task)?;
                     }
-                    if self.cur_mode == Mode::SelectTicket
-                        && !self.connected
-                        && let Ok(osticket) = self.osticket_arc.try_lock()
-                        && osticket.ticket.pool.is_some()
-                    {
-                        self.connected = true;
-                    }
                 }
                 Action::Quit => self.should_quit = true,
                 Action::Suspend => self.should_suspend = true,
@@ -441,6 +432,7 @@ impl App {
                 Action::PostResponse { color, ref text } => {
                     if let Ok(osticket) = self.osticket_arc.lock()
                         && osticket.connected
+                        && !osticket.disabled
                     {
                         let result = osticket.ticket.post_response(color, &text).await;
                         match result {
@@ -484,6 +476,7 @@ impl App {
                             if two.is_some()
                                 && let Ok(mut osticket) = self.osticket_arc.lock()
                                 && osticket.connected
+                                && !osticket.disabled
                             {
                                 // Update osTicket report
                                 info!("Updating OST Report (Before)...");
@@ -511,6 +504,7 @@ impl App {
                             if two.is_some()
                                 && let Ok(mut osticket) = self.osticket_arc.lock()
                                 && osticket.connected
+                                && !osticket.disabled
                             {
                                 // Update osTicket report
                                 info!("Updating OST Report (After)...");
@@ -843,8 +837,8 @@ fn build_right_items(app: &App) -> Action {
     let mut items = Vec::new();
     let mut labels: Vec<Vec<DVLine>> = Vec::new();
     let mut start_index = 0;
-    if app.connected
-        && let Ok(osticket) = app.osticket_arc.lock()
+    if let Ok(osticket) = app.osticket_arc.lock()
+        && !osticket.disabled
         && let Some(name) = &osticket.ticket.name
     {
         items.push(vec![DVLine {