diff --git a/.bin/Scripts/functions/osticket.py b/.bin/Scripts/functions/osticket.py
index f7ab8b77..4b3c5adf 100644
--- a/.bin/Scripts/functions/osticket.py
+++ b/.bin/Scripts/functions/osticket.py
@@ -524,7 +524,7 @@ class osTicket():
     sql_cmd +=  " VALUES ("
     sql_cmd +=  "   '{}',".format(ticket_id)
     sql_cmd +=  "   '{ID}', '{Name}',".format(**OSTICKET['Staff'])
-    sql_cmd +=  "   '{}',".format(response)
+    sql_cmd +=  "   '{}',".format(response.replace("'", "\\'"))
     sql_cmd +=  "   '{}'".format(time.strftime("%Y-%m-%d %H:%M:%S"))
     sql_cmd +=  " );"