diff --git a/.bin/Scripts/functions/hw_diags.py b/.bin/Scripts/functions/hw_diags.py
index 0525d323..7817cde2 100644
--- a/.bin/Scripts/functions/hw_diags.py
+++ b/.bin/Scripts/functions/hw_diags.py
@@ -400,7 +400,9 @@ def osticket_get_ticket_name(ticket_id):
         ost_db['Errors'] = True
 
 def osticket_needs_attention(ticket_id):
-    """Marks the ticket as "NEEDS ATTENTION" in osTicket."""
+    """[DISABLED] Marks the ticket as "NEEDS ATTENTION" in osTicket."""
+    return # This function has been DISABLED due to a repurposing of that flag
+
     if not ticket_id:
         raise GenericError
     if not ost_db['Cursor']: